Find Answers to Your Questions
We provide customized travel packages, local flight and hotel bookings, guided tours, travel insurance, visa assistance, and more. Whether you’re looking for a family vacation, honeymoon, adventure trip, or business travel, we’ve got you covered!
Booking a trip with us is easy! You can contact us through our website, call our customer support, or visit our office. Our travel experts will help design the perfect itinerary based on your preferences and budget.
Yes, changes can be made, but they may be subject to airline, hotel, or tour operator policies. Fees may apply depending on the type of change and the time before departure. Contact us as soon as possible for assistance.
Yes, we provide special discounts for group bookings, corporate trips, and family vacations. Contact us for exclusive group travel deals.
You can subscribe to our newsletter, follow us on social media, or check our website regularly for the latest travel deals, discounts, and exclusive offers.
Yes! We specialize in tailor-made travel experiences. Just share your interests, travel dates, and budget, and we will create a personalized itinerary for you.
Visa requirements are typically simple. Many of our destinations offer visas on arrival or easy online applications. For example, Rwanda, Uganda, and Tanzania each offer visas on arrival (around $50 USD). For Kenya, travelers typically apply online in advance. The East Africa Tourist Visa (covering Rwanda, Uganda, and Kenya) is about $100 USD. We’ll guide you on the best option for your itinerary so the process is smooth and straightforward.
While our agency doesn’t provide travel insurance, we can assist in arranging the best insurance plans for your trip. We highly recommend purchasing travel insurance to cover unexpected events such as trip cancellations, medical emergencies, and lost luggage. We can assist in arranging the best insurance plans for your trip.
We accept credit/debit cards and bank transfers. Some destinations may also require advance deposits for bookings.
If your international flight is delayed or canceled, you’ll need to work directly with your airline or travel insurance provider for rebooking. However, once you arrive in East Africa, we closely monitor your schedule and will assist with any necessary adjustments to your airport transfers, accommodations, and regional (intra-Africa) flights to keep your safari running smoothly.
Your Dream Safari Awaits
Every traveler has a different idea of the perfect safari. You might have always dreamed of seeing mountain gorillas in the wild. Or maybe you want to watch the Great Migration unfold across the Maasai Mara. Perhaps you simply want to go on game drives and connect with East African culture. Whatever brings you here, we’re ready to help you turn that dream into reality. Tell us where you’d like to go and what you’d like to see. We’ll create the perfect safari for you.